Can you explain the rate you charge for cleaning?

I charge $40 per hour as my standard price for cleaning. It is the same as my deep cleaning price because I have to bring the space up to my standards. The first visit is a chance to assess the time it will take to complete a regular cleaning, the needs and expectations of the client and whether we can become a good fit for one another. Every cleaning company has a different price model and method to accomplish the same end goal. $40/hour is my rate for the first visit, deep cleaning and a regular cleaning that isn't a recurring cleaning booking. 

I charge $35 per hour for recurring cleanings. This rate is only available for a repeat client who saves a card on file through Square.

I charge $50 per hour for same day cleaning

Why do you have a 3 hour minimum for cleaning?

I have a 3 hour minimum for cleaning for a few different reasons. 

• 3 hours is enough time to clean a standard 3 bed/3 bathroom home and 3 bed/3 bath-2 bed/ 2 bath-1 bed/1 bath apartments. Everyone’s household operates a bit differently so this 3 hour minimum allows me enough time to comfortably clean most spaces. I don't accept 30 minute or 1 hour cleaning jobs because it mismanages time throughout my workday. I am available on Taskrabbit.com under the cleaning category for 2 hour cleanings.

• I have a 4 hour minimum for deep cleaning a 1 bed/1 bath unit and a 6 minimum for deep cleaning any space larger than a 1 bed/1 bath.

• I recommend a deep cleaning 2X a year for short term rentals and 1X per year for residences. 

Are you insured?

Yes

I have liability insurance with Hiscox that covers property damage during a cleaning .

How long does a cleaning take?

Cleaning time depends on a few factors including:

• If the space was regularly cleaned 

• The number of people inside of the home 

• The presence of pet hair, pet litter and/or pet stains

• The amount of dishes, laundry, cardboard or trash in the unit

What payment methods do you accept?

I accept cash, cash app or I can send a payable invoice to your email address via Square when I complete the cleaning job. I accept checks from a repeat client. I will not accept a check from a first time client or from a client who is not present during the cleaning. 

What types of equipment and cleaning supplies do you use?

I primarily use eco-friendly, natural, non bleach and low fragrance products. I only use bleach when it is absolutely necessary, such as when mold is present. I prefer to use products that have a natural fragrance. I really believe that fragrances are used to conceal odor and if a space is truly clean the fragrance is not necessary .

Cleaning Equipment:

• Shark CarpetXpert Carpet Cleaner

• Bissell Pet Hair Slim Vacuum

• Bissell Spin Wave

• Dupray Steam Mop  

• Reliable Steamboy Pro Mop 

• Microfiber Mop 

• Ryobi Drill Brush 

• 6 Foot duster

Cleaning Supplies :

• Meyers Lemon Verbena Multi surface Cleaner

• Hydrogen Peroxide Lysol Cleaner

• Mold and Mildew Remover Lysol Cleaner 

• Windex or Sprayway Glass Cleaner 

• Orange Glo Wood Furniture Polish or Pledge

• Pumice Scouring Stick

• Comet Bleach Powder 

• Bona Hardwood Floor Cleaner 

• Crevice Cleaning Brushes 

• Microfiber Towels

What cleaning services do you offer?

• One time cleaning 

• Move out cleaning

• Deep Cleaning 

• Office Cleaning

• Cleaning for other businesses

• Recurring Cleaning

• Airbnb Turnovers

• Mid stay Cleaning 

• Construction Cleaning

• Estate Cleaning 

• Same Day Cleaning

• Emergency Cleaning

• Cleaning after an adult moves out of the house

Are you a pet friendly service provider?

Yes. I am very pet friendly and I love animals. Pets may slow down my cleaning efforts. So it is your choice if you would like to keep them contained or not.

Why don’t you have any pictures of your past work on your website?

I don’t post pictures of homes as reference work because I respect people’s privacy. I will take before and after photos of the space I am cleaning if the client asks for me to do so beforehand or if they are not present to review the completed work.

Do you charge any extra fees for your cleaning service?

Yes. I apply an extra fee in rare circumstances.

Mileage fee - $0.50/mile from the point of departure to location

Cancellation fee - $50

Hazardous waste fee - $50

The mileage fee applies to cleaning jobs that are more than 30 miles from the 78747 zip code.

The cancellation fee applies to clients that are a complete no show, do not correspond within 10 minutes of arrival or have rescheduled an appointment 2 X.

The hazardous waste fee applies to clients who are dishonest about the state of the space they need cleaned. If any amount of hazardous biological waste is present the fee automatically applies (no matter how minimal). The hazardous waste fee is necessary to re-coup costs such as the sanitation and/or disposal of every cleaning supply used during the cleaning.